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Virgin Atlantic Head Office Address

June 10, 2009

Many of you have emailed in asking for the exact address and telephone number for Virgin Atlantic, please find the information below:

Virgin Atlantic Head Office Address

Virgin Atlantic Office
Crawley Business Quarter
Manor Royal
RH10 9NU

Telephone: 0870 574 7747

Comments

13 Responses to “Virgin Atlantic Head Office Address”

  1. Gwendoline Morgan on September 12th, 2009 11:31 am

    I have been trying to contact a department that can answer my questions regarding my annual flights to Sanfrancisco where I spend my Xmas and New Year breaks with my son. I am a member of Virgin Flying Club, ( since June 2006
    Mem, No. 00647 410 240 , My husband,Prof Glen Morgan is no longer with us – I am still using – User Name -Gemtone / Password Porlock , which he established) We have flown many years with Virgin Atlantic; Premium Economy, Last year, travelling alone, 18/12/2008 I was upgraded to 1st.class much to my delight ! surprise and comfort, that.upon returning on 8/1/2009 I paid the difference to travel home in 1st class style.I shall be 88yrs this month so… I am now wondering if I have enough mileage to cover, at least one way 1st. class this year?. Thankyou.

  2. Gwendoline Morgan on September 12th, 2009 11:31 am

    I have been trying to contact a department that can answer my questions regarding my annual flights to Sanfrancisco where I spend my Xmas and New Year breaks with my son. I am a member of Virgin Flying Club, ( since June 2006
    Mem, No. 00647 410 240 , My husband,Prof Glen Morgan is no longer with us – I am still using – User Name -Gemtone / Password Porlock , which he established) We have flown many years with Virgin Atlantic; Premium Economy, Last year, travelling alone, 18/12/2008 I was upgraded to 1st.class much to my delight ! surprise and comfort, that.upon returning on 8/1/2009 I paid the difference to travel home in 1st class style.I shall be 88yrs this month so… I am now wondering if I have enough mileage to cover, at least one way 1st. class this year?. Thankyou.

  3. Christine Bowden on January 16th, 2010 6:11 pm

    VIRGIN FLIGHT COST SCAM – Warning

    I am a first time customer who has book a holiday through Virgin Cruise Holidays ( special anniversay celebration ). Why Virgin – because I was taken in by all the hype. Mistakenly thinking that if I used Virgin I would be offered the best prices offered by the company.
    I recently enquiried about upgrading our Virgin Atlantic economy flight seats to premium economy. Virgin Cruise Holidays advised that I would need to pay an additional £1,100. They advised me to check the Virgin Atlantic email site and further explained that I was able to pre book my exisitng ecomony seats using this website. Checking the website I found that the advertised difference in cost to upgrade is £754.20, a difference of £345.80 to what Virgin Holiday Cruises had quoted.

    It would appear that if you have booked your holiday with Virgin Holiday Cruises you will be penalised and charged an inflated price for upgrade – you will not be eligible for the flight upgrade prices advertised on the Virgin Atlantic website. I wish now that I had researched a little more before booking with them.

  4. Tom Brett on April 20th, 2010 2:23 pm

    The phone number, 0870 574 7747, is not available. Virgin Transatlantic and Virgin Holidays seem to have made themselve immune to communication about flights on 21st April. Even a simple NO WAY ARE WE FLYING WOULD BE OK. But not the procrastination and the stress it causes.

    Tom Brett

  5. admin on April 20th, 2010 8:01 pm

    typical large companies – no customer service at this critical moment!

  6. martin atsu thomas on July 3rd, 2010 7:19 pm

    i am please seeking job opening with your establishment in ghana.i have please send my resume.i will be grateful if my resume is given support.i will be counting on your outfit.thank you.
    your sincerely martin atsu thomas

  7. Jo Pilling on December 14th, 2010 10:45 pm

    I have also been trying to contact virgin, only to get a dead line! we fly on the 20th december, today being the 14th, e-tickets have arrived however I do not know where I am staying when we get to America! We have a 7 year old son who is diabetic – type 1 and would never have booked at £7000 holiday without knowing where we were staying, we were told when tickets arrive it will be disclosed then, being a villa? now we are told handling agents will give us directions when we get to america, this really isnt good enough, how can we find out where the nearest and hospital/medical centre would be? they have taken the money and now dont seem to care!!!! the travel agents cooperative travel are just as bad. they gave me an address and the tickets from virgin say another address to collect keys and directions from to get to a villa we have booked. Anxious and stressed. Totally ruined the build up to the holiday and any excitement we want to share with our 3 children is hard. Really deflated and disappointed.

  8. valerie compston on December 17th, 2010 11:22 am

    My son Patrick & I left on flight VS603 leaving 9th Dec, 2010 from Heathrow to Cape Town. Because I was in a wheel chair, we asked for kerbside assistance we phoned and were told all we had to do was give them the drivers name and colour and make of car 24 hours before we left. On checking a few days before departure we got told it had to be 48 hours before. Because of this confusion we referred to my son Christopher Compston who made the bookings and who flies upper class several times a year with Virgin – he gave us another number to phone who asked for passport numbers’etc. and finally we got correct instructions. When we arrived the attention and help were great!! We proceeded to the Virgin lounge where the service was first rate and the food excellent’ we cannot praise this enough.

    On the flight I had problems’, originally, weeks before the flight I had requesed a diabetic meal for dinner and “All Bran Flakes” for breakfast and brown bread. 2 weeks before the flight I phoned to say I did not want the diabetic meal and would have what was on the menu, I repeated my request for all bran flakes. Days before the flight I phoned and was told they had noted my request. At dinner on the flight I asked for the roast chicken that was on the menu ( my son had the fish curry). The hostess brought me a horrible plate of steamed chicken, with a few caarrots and 3 small jacket pototoes, I said this was not what I want. She told me “You asked for a diabetic meal and they loaded this “It cannot be changed, we loaded it for you and there is not any thing else” – unbelievable that this was shocking’ I should not have been treated like this, I feel i never want to travel Virgin again. For breakfast I was told they did not have the all bran flakes I had asked for. I then ordered scrambled egg (which was a child’s portion) and brown toast’ I was told I could only have white toast but could have a brown roll!.

    My frequent flyer son said we should have been given pyjamas, we did not receive any and the blue pooch did not contain any eye shade. Up to departure I was a happy traveller but what I experienced made me very unhappy., I have never been treated liked this by any other airline .

    Valerie Compston

  9. Spencer Lunt on May 26th, 2011 7:28 am

    I have written to you and E mailed on several occasions but still have not had a reply stating what you indend to do about my complaints with regard to the flight to and from Havanna, Cuba, March/April. The letter has not been acknowledged
    E mails simply say will reply within 28 days. This is rubbish as 28 days comes and goes with no response.

    Does anyone care at your company or is it simply that no one can be bothered to answer.

  10. Peter & Eileen Johnston on August 5th, 2011 9:43 am

    We booked seats on Virgin for a trip to Florida, Orlando airport, in December 2010. We booked and paid for Premium Economy & received our tickets. On arrival at Gatwick on 16 July were told we had been bumped from Premium Economy to Economy, and were told ‘very sorry but over booked’. On our return journey 30 July we were booked in to Premium Economy as paid for but not the seats we had confirmed on our booking. We were told that ‘these seat assignments are ‘only provisional’.
    This type of treatment would not happen in other industries. If tickets for theatre are purchased you get the assigned seat. If you buy a washing machine you don’t get another model delivered with an apology. How can you run your airline this way with little regard to the satisfaction of your customers?
    Compensation of air miles offered on the 16 July means we would have to travel Virgin to use them, something we never want to do again, so effectively no compensatiion.
    Having looked on your website we note that many people do not get a response from you, no doubt we will get the same treatment.

  11. Charlotte Cornwell on August 28th, 2011 12:11 am

    A VA customer since the airline’s inception. Frequent Flyer since 1999 – at one time a Silver FF. Lived in US since July 2000 and have stayed loyal to VA, flying back to UK twice per year.
    Flight VS023 back from Heathrow Friday 19th August cancelled. Delayed 21 hours. No plan in place for handling the situation – how long have planes been flying, and no plan? Went without food for 14 hours – 3.25pm flight was scheduled to leave so many passengers had not eaten in the terminal in expectation of meal on flight. Finally sat down to eat at 12.10 am in The Park Hotel near the airport, amidst a disco.
    Little or no communication from ground crew, rudeness, and only concern from VA staff was taking care of 1st Class passengers.
    I am writing to Richard Branson, whom I have a connection with through friends. Interesting to see if he bothers to respond. Will post any further news.
    Will never fly VA again because if they value customers who have been loyal over many years and flown regularly, so little, the only thing I can do is remove my custom and draw as much attention to my experience as possible. And I have access to the media.
    Watch this space!

  12. admin on August 31st, 2011 10:48 am

    Hi Charlotte,

    Please do keep us informed on here, we would love to know the outcome.

    Thanks

  13. mobile property websites manila on October 12th, 2012 9:10 am

    Right now it sounds like Movable Type is the best blogging platform available right now.
    (from what I’ve read) Is that what you are using on your blog?

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